FAQ

1. What is the processing time for orders
Orders are processed in 1-2 business days. Standard shipping is 3-7 business days.

2. What shipping company do you use?
USPS is the preferred shipping company. DHL is used for some International orders as well as USPS. 

3. Do you ship worldwide?

Yes. Gray Daisies offer International shipping. 

4. What is your jewelry made of?
High quality UV Resin with high quality mixed pigments and other elements to create the design. The earring posts are stainless steel gold filled, hypoallergenic post.

5. How do I care for my jewelry?
To maintain the brilliance of your jewelry, we recommend storing it in a dry, cool place, away from direct sunlight. Clean your pieces regularly with a soft cloth and avoid exposure to harsh chemicals or abrasive materials.

6. What is your return policy?
We offer a 30-day return policy for all unworn and undamaged items. If you are not completely satisfied with your purchase, please contact our customer service team to initiate a return or exchange.

7. How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Expedited shipping options are also available at checkout. Custom orders may require additional time for production and delivery.

8. How can I contact customer service?
Our customer service team is available to assist you with any inquiries. You can reach us via email at hello@graydaisies.com. Additionally, you can use the contact form on our website for any questions or concern. Please allow 24-48 hours for a response. Thank you.

We hope this FAQ section helps address any questions you may have. Thank you for choosing Gray Daisies!